All FAQs
App
- How to update my payment information?
- How can I get API key?
- Why is SMS messaging limited in YoLink?
- How can I receive SMS notifications on YoLink app?
- How can I get email notifications on YoLink?
- How can I receive app push notifications and sound alarms on my iPhone for YoLink?
- How can I change the notification alert sound on my iPhone for YoLink?
- Why does my device show offline?
- How can I invite a member to my YoLink account and set up notifications for them?
- I am trying to log in to the YoLink App, but it says my username or password is incorrect. What shou
- Can you explain the terms in YoLink's Advanced Settings of Automation?
- How can I move devices from Home A to Home B on YoLink?
- How do I arm or disarm my YoLink system?
- Can I update the firmware of all devices with one simple button at the same time?
- Can one YoLink device be added to multiple accounts?
- I am receiving an error message
- If I have to uninstall/reinstall the app or move it to another device, will I lose everything?
- I've noticed that the app has been running slower over the past few days. Can you help me fix the pr
- How to delete my account so I can start over with my system?
- When I remove the batteries from a YoLink sensor, it still shows as
- Can you add multiple triggers to the automation in the app?
- When I attempt to update the firmware on a sensor, there is no indication of a firmware update.
- When updating the firmware, it freezes at 0.2% and exits. What can I do?
- I ran a diagnosis test, but I didn't receive a text message, and both the siren and speaker hub didn
- If you have more than one home property, can both properties be added to one YoLink account?
- I want to change the email associated with my YoLink account. How can I do that?
- How long is the history of events stored in YoLink app?
- Why can I not choose a device when editing a scene?
- Why is the plug device disabled in the Related Devices area of the alarm strategy?
- How do I cancel my subscription?
- Do you offer an unlimited SMS messaging subscription option?
- How can I rename a device on YoLink?
- How can I check the version of the YoLink app?
- What is the purpose of
- Is there any way that I can change my monthly payments to annual rather than monthly?
- If I started my subscription halfway through the month, does it mean I paid a one-month fee for half
- Is there any way to change the order of the rooms in the list of rooms?
- Is there a way to view the D2D pairing status in the YoLink app?
- I updated the firmware and now the sensor is showing low battery. What should I do?
- Are there any special requirements for a YoLink account password?
- All my email notifications from YoLink go to Junk. How can I change this?
- For notification alert settings, how can I configure phone call alerts for an alarm sensor?
- How do I clear the warnings in the upper right corner?
- How can I delete a room?
- How can I change the temperature unit to Celsius for non-temperature sensors in YoLink app?
- Can I rearrange the order of devices on the app page?
- How can I expand the number of homes in my YoLink account?
- What do the options Default, Effected when away, and Always mean in Alarm Strategies?
- I scanned the QR code but it is not working. What should I do?
- How do I convert my UC variant devices to the EC variant?
- How do I change my app username?
- Does YoLink allow for changing the admin of an account?
- How do I delete the permissions I created in my app?
- I can log in to the app but when I try to log in to the website, it wouldnt let me sign in saying t
- I have created a user permissions but under the Automation tab it will not let me select Execute. It
- How do I get a sound when there is a YoLink notification on my Android phone?
- I own several homes registered under my account. Since I can only switch to one home at a time, will
- I am trying to create an automation (Garage Controller, YoLink Finger) but the device is not showing
- After configuring user permissions, certain users are receiving notifications from devices they lack
- How do I utilize permissions associated with
- Why does the Yolink App continuously log me out of my account?
- Why do all my devices disappear when I switch to a different 'Home'?
- Why do I receive a 'Cannot connect to device' error message when attempting to control my Yolink dev
- I'm looking to modify the ringtone for critical alerts in the Alarm Strategy, but despite my attempt
- I own an Android smartpad T10. When attempting to find Yolink on the Play Store, it indicates that i
- A device (water leak sensor) says it is connected but does not show in my list of devices even after
- When getting a new hub, is there a way to just move everything over to the new hub in the app or do
- I'm permitted to send up to 20 texts per month, but the option is grayed out and I can't activate it
- At the login page, an error message appears: 'Error: Unable to access the network: Connection reset
- How do I update my new credit card information in the YoLink app?
- I live where Daylight Saving Time (DST) is observed - how do I ensure Daylight Saving Time does not
- I'm attempting to configure a critical alert feature on my Android device, aiming to customize notif
- I uninstalled and then reinstalled the YoLink app, but I don't have fingerprint authentication enabl
- When I extend an invitation to a new user and they accept it, they gain immediate access to all devi
- The notification for the home user is not being received.
- Is there a restriction on the number of home users that can be added to a single admin account?
Third Party Integrations
- Could you provide me with a client ID and client secret to integrate with Home Assistant?
- Does YoLink work with Zigbee or Z-Wave?
- Does YoLink support integration with Apple HomeKit?
- Will YoLink support the Matter standards?
- Can YoLink sensors be integrated with Samsung SmartThings?
- Can YoLink sensors be integrated with Smart Life?
- Will YoLink support integration with Hubitat?
- Is YoLink compatible with the Tuya app?
- Once I set up the scene in the YoLink app, Alexa doesn't update immediately.
- Is there a feature on Alexa where I can say for example, Alexa, disarm pantry door
- Is there a way to use Alexa to arm or disarm the YoLink system with voice commands?
- How can I add geofencing to the YoLink system?
- I was told that the YoLink skill is not available in Brazil for Alexa. What should I do?
- I can't seem to get IFTTT and YoLink to talk to each other. I have a YoSmart account, but whenever I
- What are the limitations on UAC API access?
- Why is the 'Http Callback' feature unavailable?
- Regarding the access_token message, how frequently should I obtain it?
- Do YoLink sensors work with standard LoRaWAN gateways?
- I'm curious about the potential launch of products that will be compatible with Local API in the fut
- I am trying to use the API to open and close a valve, but fail to authorize it every time. The respo